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Server Intellect Introduces Service Monitoring.
2007-09-05, HostMan.biz Server Intellect, a Microsoft Gold Certified provider of advanced Windows-based shared, virtual private server and dedicated web hosting solutions, today announced that it has introduced a custom-developed service monitoring feature for dedicated servers. The new feature, which starts at $20 per month for up to five service monitors, provides customers with the ability to monitor any service or application on their dedicated server, 24 hours a day. If the company detects that a monitored service or application is not running or responding properly, a ticket is automatically dispatched to the company's technical support department and corrective action is taken. Customers select the specific services or applications they want to be monitored, and the status of each is updated approximately every 5 minutes once monitoring has begun. Historical status reports are generated every 15 minutes. Notifications of an unresponsive service can be sent through a multitude of mediums, including email, text message or SMS, instant message, or through an online control panel. Service monitoring is currently available exclusively to Server Intellect customers. "We are bringing technical support to an important new level. With service monitoring, our systems can automatically monitor anything running on a dedicated serverfrom a mail server to disk space usage or even a specially-developed application. Instead of customers notifying us that there is a problem with their server, we notify them of the problem first, and by that time it has been fixed," said Eric Pratt, CEO of Server Intellect. |
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