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Register.com Named Award Finalist.
2006-05-24, HostMan.biz Register.com, a leading provider of global domain registration and Web business services, was named a Finalist this week in the Best Customer Service Organization category in The 2006 American Business Awards. Hailed as "the business world's own Oscars" by the New York Post (April 27, 2005), The American Business Awards are the only national, all-encompassing business awards program honoring great performances in the workplace. Nicknamed the Stevies for the Greek word "crowned," winners will be announced during the annual gala on Monday, June 12, at the Marriott Marquis Hotel in New York City. More than 800 executives from across the U.S.A. are expected to attend. The ceremonies will be videocast on the Internet and broadcast on radio. More than 1,500 entries from companies of all sizes in a variety of industries were submitted for consideration in multiple categories, including Best Overall Company, Best Executive, Best New Product or Service, and Best Corporate Social Responsibility Program. Register.com was chosen as one of five finalists in the Best Customer Service category. In an era when many customer service functions are automated and speaking with a live representative is the exception rather than the rule, Register.com provides its customers with access to live customer support 24/7/365, at no additional cost. Register.com considers customer support essential to its business and has strived to enhance the customer experience by making it painless and effective. Live, accessible customer support is especially beneficial for Register.com's core customer group, small business owners who wish to establish a professional online presence despite limited time and resources. "Register.com is thrilled our customer service efforts have merited recognition as a Stevies finalist for the second consecutive year," said Monica Hodges, general manager of retail for Register.com. "The nomination is further testament to our commitment to customer service, following our recognition as a J.D. Power and Associates Certified Call Center and the "Excellence in Technology" award we were honored with by Small Business Computing. It's our goal to provide the best customer service in the industry, and to that end, we ensure our courteous Customer Service Team is equipped with the technical knowledge and skills required to quickly resolve any difficulties our customers may face. As we believe effective customer support to be a driving factor of business success, we applaud our fellow nominees who share similar expectations of excellence in their businesses." Members of the Awards' Board of Distinguished Judges & Advisors and their staffs will select Stevie Award winners this week from among the Finalists. Finalists were chosen by business professionals nationwide during preliminary judging in March through early May. "Being named a Finalist in The American Business Awards is an important achievement," said Michael Gallagher, founder and president of The Stevie Awards. "It means that independent business executives have agreed that the nominee is worthy of national recognition. We congratulate all of the Finalists on their achievement and wish them well in the competition." |
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