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One-Hour Server Replacement guarantee. 2006-05-11, HostMan.biz iSERVE Ltd., a web hosting and management company, today announced the launch of one-hour server replacement guarantee to the IT channel. The guarantee is part of the company's new range of Honest IT Server Solutions that have been in development for the past two years and launched this month. The solutions deliver innovations that will significantly benefit the IT channel - value-added resellers (VARs), application service providers (ASPs), web designers and developers. The benefits include a competitive advantage and increased customer satisfaction because the solutions free up the channel's service providers' time to focus on customer support, not IT management. With its One-Hour Server Replacement Guarantee, iSERVE guarantees to fix any server problem within an hour after it is identified or refund a customer's money. "This one-hour service guarantee gives iSERVE's IT channel customers a competitive advantage and their end-user customers access to the fastest server support available in the world, as the standard response time for the industry is currently four hours or the following day," said iSERVE General Manager, Joy Cottle.

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