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Web Host Easyspace Adds Phone Support.
2005-11-01, HostMan.biz Web host provider Easyspace (easyspace.com) announced it has introduced a new telephone support service to provide its customers with greater assistance. Following a recruitment and training drive earlier this year, Easyspace has added a telephone technical support staff. The company has also developed its "raise a ticket" system, enabling support staff to track and process all customer enquiries quickly and efficiently. The company has also enhanced its support services with an increased email support staff and an improved online help desk. Easyspace has also included feedback links throughout its Web site and encourages visitors to use them. The company says it is taking all feedback seriously, using the information to help shape service development plans for the year ahead. |
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