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SiteGround Launches New Products and New Customers' Area:
Customer satisfaction is the mission of our strategy.
2005-06-07, HostMan.biz SiteGround.com is now officially one of the serious players in the hosting industry. It has adopted a strategy for rapid development through diversification. The result is now obvious: simultaneous introduction of 3 new hosting products, new Customers' area and premium support services. Recently, SiteGround introduced Windows hosting package, Managed VPS and Managed Dedicated Servers, in addition to the core Linux plan, which gave the start to the once small hosting company. “There are hundreds of customers' emails requesting custom solutions for their specific needs. We would like to satisfy all these requests. That is why we started the diversification strategy to provide plenty of opportunities to our customers,” says Kate Michaels, Sales Manager of SiteGround.com. Customer satisfaction through excellent technical support is the cohesive element in this diversification strategy. SiteGround does not provide just server space, but also technical support, know-how, and managed services with each account. These are the features which make the product valuable, according to Lilyana Yakimova, Marketing Manager of SiteGround.com. With SiteGround, it is all about customer satisfaction and convenience. Together with the new products, SiteGround releases a new Customers' area. Its purpose is the convenient account management for the clients. In the new friendly Customers' area it is very easy to access, get support and add extra features to your account. Last, but not least SiteGround introduced premum support services to meet better customers' needs. The affordably priced premium support is designed so that any customer's request that demands more than shared hosting support is accommodated. The premium support includes administrators' or developers' dedicated work that is very expensive in general. SiteGround customers should always be happy and it all goes together – the best service comes at a reasonably low price. |
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