           |
| HostMan.biz - WebSite Hosting Directory - Web Host Reviews - Hosting Companies - Web Hosts Plans | |||
| WebSite Hosting | UK Hosting | Best Hosting | Web Design | Dedicated Servers | Web Hosting Canada | Business Address | Webmaster | |||
| |||
| |||
| |||
| HostMan.biz - news | |||
 | |||
|
Web Host 1&1 Picks Netviewer Support.
2005-01-13, HostMan.biz Web host provider 1&1 Internet (1and1.com) announced this week it has selected UK-based software solutions provider Netviewer to optimize hotline customer queries. Netviewer says its desktop sharing, remote support and Web conferencing software enables enterprises to increase productivity, improve operational efficiencies and reduce costs by sharing information in real-time, via the Internet. 1&1 Internet says it is bombarded by calls from customers on a daily basis. The Netviewer tools will simplify the support process, enabling customer service operators to view customer's screen, check computer settings, follow individual steps, identify and solve problems - all in real time, facilitating more cost-effective and efficient customer service. "Netviewer is an established supplier," says Thomas Zimmer, 1&1 vice president for customer care and billing service. "Netviewer has provided a clear increase in the value of our support. Both our customers and our company benefit equally from the fact that we can now respond to customer support requests even quicker and more efficiently than before." |
|||
Hosting Glossary ASP (Active Server Pages) | Auto Responder | Bandwidth | CGI, CGI-BIN | Colocation | Domain Name | E-mail | FTP | POP3 E-mail | IP Address | Name Server | Server Side Includes (SSI) | Spam (Spamming) | |
| Webmaster Resources |
| New York | Web Hosting Forums | Review Hosting | Web Hosting Blog | Web Hosting | Hosting in Europe |
| Unix Hosting | Windows Hosting | Budged Hosting | Reseller Hosting | Shared Hosting | Decicated Hosting |
|
Webmaster Resources | Contact Us |
| © HostMan.biz, Hosting Directory since 2003 |
Four Star Rating